Policies

Copyright and Trademark Notice


Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Tumbleweed Babies, Copyright © 1999, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards


We accept the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Links


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Multiple Product Orders


For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Some of our products ship from different locations and the products in your order may arrive in separate boxes and on different days

Other Conditions


These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Tumbleweed Babies signs them or not; We reserve the right to make changes to this site and these Conditions at any time.

Privacy


We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Returns & Cancellations


We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Returns are not allowed for any other reason. Additionally, all sales are final for personalized products, clearance products, sale products, wholesale orders and drop ship order. Should we ever make an exception and accept an otherwise not returnable product (as stated above), a 15% re-stocking fee applies and return shipping is customer's responsibility. Any refunds will be applied once the product has been received by us and is in new, unused condition and in original packaging.

Nursery and Kids Room Furniture
Our furniture products (cribs, beds, changing tables, dressers, etc.) are custom made and cannot be returned. No exceptions. In the event of damage during shipping or a manufacturer defect, you will usually be required to provide a digital image of the damage or defect. Tumbleweed Babies and the respective manufacturer's are not responsible for damage during shipping, but we will assist you in the claim process with the respective carrier. Manufacturer defect liability is limited to the replacement of the defective part. Always keep all packing materials in the event of damage during shipping.

Order Cancellations
Because we start processing orders immediately upon receipt, once your order is placed, it cannot be canceled. If at any time we allow an exception due to special circumstances, a 15% order cancellation fee applies.

Shipping Policy


Shipping & Order Processing-- Many of the products we sell are "Made to Order" and require a certain processing time before they are ready to ship. This time frame is shown in the product description (See "Availability"). Orders are not processed or shipped on Saturday or Sunday. We will email tracking information to the email address provided.

Though we cannot guarantee when an order will arrive, we will make every effort to process your order so it will arrive for date specific events such as baby showers. If you are ordering for an event, please provide your event date or date needed by in the space provided during checkout. Any order processing or transit time stated on our website are estimates only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Tumbleweed Babies (Tumlinson & Co.) will not be held liable for any delivery delay or damage caused by the shipping carrier (UPS, FEDEX, USPS, etc). We do not accept returns for late deliveries. Tumbleweed Babies will however act as a liason between you and the shipping carrier to resolve any claims for damage during shipping or lost packages.

Nursery & Kids Room Furniture

Large items such as cribs, changing tables, toddler beds, dressers, etc. usually ship with a freight carrier and in-transit time can take up to and additional 10 business days from the time your order has shipped. Generally, the freight carrier will un-pallet your item(s) and deliver either to your front door or into the room of your choice in your home. We always send you tracking information so you can make arrangements to be home at time of delivery.

Taxes


Our Store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Texas.

Typographical Errors


In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Tumbleweed Babies shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Tumbleweed Babies shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Tumbleweed Babies shall immediately issue a credit to your credit card account in the amount of the incorrect price